Website care

Support time for your website.


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web design

Website Maintenanace

Get first class support with anything you need, while our team of experts keep your website running smoothly, you can stay focused on your business.

Priority support

Need quick assistance with your website? With our priority service you'll be at the top of the queue. Submit a ticket with all the details for the job, and we'll quote you in hourly increments at $90 p/h. Most jobs completed within one week.

Website care

Looking for ongoing changes to your website, simply submit a ticket with all the details, and we'll quote on the job in hourly increments at $60 p/h. Most jobs completed within two to three weeks.

Fee Structure

Our fee structure, we require 50% deposit to initialise the job and the remaining balance on completion. To get the most out of your job, it's best to bunch up multiple task/items into a single request.

Turnaround times

For our "Priority support" jobs ($90p/h) up to 2-3 hours of work are completed within one week.
And for our "Website care" jobs ($60p/h) up to 2-3 hours of work are completed within two weeks.

Why us?

We provide on-demand affordable support for your website without the big agency price tag. As someone who has worked at a big agency I won't bore you with all the technical jargon, we'll just keep it simple and straight to the point. We care about building relationships, keeping our customer 100% satisfied and helping you successfully achieve your goals.

Submit a ticket

  • *Do you have a one-off job or issue with your website, submit a ticket, and we’ll provide a free quote (fast response).

  • Please explain your issue in as much detail as possible.

Our Website Support Services

We live and breathe WordPress and PHP:

  • Content changes: Add new content to all WordPress sites.
  • WooCommerce: Fixing issue related with Ecommerce websites.
  • SEO Optimized: Changing web page content to best suit google's SEO practices.
  • Third party software: Integrating new functionality to your website for new user experience.
  • Broken styles: Repair styling, alignment and broken website issues.

Submit a ticket

FAQ's

We specialise in WordPress and PHP websites. Websites we don't support are Wix, Squarespace and Shopify.

You can get help with anything you need done on your website, from integrating software, code changes, design changes, uploading content, basic image editing, and so on.

After every job we finish, we contact you by email to let you know that the changes/requests have been made.
When purchasing one of our support tickets it's a one hour minimum charge. To make the most out of your budget, it's best to bunch up all your changes and task into one ticket.

Get a free proposal for your business